Frequently Asked

Find answers to common questions and how to troubleshoot issues here!

Are printed notes and study questions an option?
As a digital app, WordGo provides support as a teaching tool mostly compatible through smartphones, and we cannot guarantee functionality on other platforms...
Mon, 13 Mar, 2023 at 2:29 PM
Can I use WordGo on devices other than a smartphone?
WordGo is an app designed primarily for use on a smartphone. It works optimally on any of the latest smartphones (post 2017 models) and does have some funct...
Mon, 13 Mar, 2023 at 2:33 PM
Why do I see different questions than other members of my group?
The amount of questions you see is determined by how you have set up your study preferences. If you opt for the maximum amount of time (15-30mins) and days ...
Mon, 13 Mar, 2023 at 2:57 PM
Are sample studies available?
Before creating an account you are able to view the Study Library which has information about each study.   On the 'Get Started' home page there a...
Mon, 13 Mar, 2023 at 3:16 PM
Which version of the Bible is included in the App?
WordGo uses the NIV version of the Bible. Users may choose to use their preferred Bible translation as a supplemental resource while using the app.
Mon, 13 Mar, 2023 at 3:03 PM
What's the origin of the study content?
All WordGo content including questions, study notes and teachings are BSF approved by our network of trusted scholars. Some of the questions have been forma...
Mon, 13 Mar, 2023 at 3:03 PM
Who provides the Weekly Teachings in the WordGo app?
Each of the WordGo teachers is a trained Bible teacher. They’ve gone through a process of interviewing and training to be equipped to teach the Bible. Each ...
Mon, 13 Mar, 2023 at 3:03 PM
When should I listen to the teaching?
The beauty of WordGo is you can customize your experience and tailor it to your schedule and preferences. There is not one "best" time to listen t...
Mon, 13 Mar, 2023 at 3:34 PM
What courses are currently available and how long are they?
You can choose from several studies within the WordGo app, and we are continually adding more!    For a sampling of our current courses, please browse our...
Mon, 20 Mar, 2023 at 2:01 PM
Why am I getting an error message when creating an account?
If you are encountering the error message Account Error: Email is already registered, there is already a WordGo account connected to this email address. Ple...
Mon, 13 Mar, 2023 at 3:15 PM