WordGo Agent Answers

Agent Answer: Advancing days within the app
To advance to Day 2 or to switch between days within your study week, swipe left and right on the daily study preview card.  Here's a video showing...
Wed, 1 Mar, 2023 at 11:15 PM
Agent Answer: Other languages
WordGo offers courses primarily in English. We do have studies in both Chinese (Traditional & Simplified) and Spanish.  Please visit our Course Libr...
Mon, 20 Mar, 2023 at 1:58 PM
Agent Answer: Download App links
We have just launched an update on both Android and iOS which has some exciting new features - please download this now by heading to your App Store.  D...
Wed, 1 Mar, 2023 at 11:15 PM
Agent Answer: What can a Guide do that a Member cannot?
Guides have the exclusive ability to do the following: - invite new members - remove members - take attendance - stop a course - start a new course - ...
Wed, 1 Mar, 2023 at 11:15 PM
Agent Answer: Duplicate ticket
This is X. I've answered your question in another ticket so I'll go ahead and close this one. Thanks!
Wed, 1 Mar, 2023 at 11:15 PM
Agent Answer: I've actioned this for you
I've gone ahead and actioned this for you. You may need to hard close (swipe up on the app) or log out and back into the app for this to take effect. ...
Wed, 1 Mar, 2023 at 11:15 PM
Agent Answer: New user stuck on Course Library
If you've just created an account, the only way to access your profile and the app in its entirety is to choose a course. If you're not ready to c...
Wed, 1 Mar, 2023 at 11:15 PM
Agent Answer: Rest of Genesis
We have a 4-week course on Genesis 12-15 slated to release next spring. We are aware of the desire for more courses that finish out the book of Genesis, so ...
Wed, 1 Mar, 2023 at 11:15 PM
Agent Answer: Bible translation
WordGo uses exclusively the NIV version of the Bible.  If you are hoping for a different version, I would suggest using your preferred Bible translation as ...
Wed, 1 Mar, 2023 at 11:15 PM
Agent Answer: Email your Group Guide
Sometimes users reply to an email sent from our system, thinking they are responding to the Group Guide who invited them to the app/their group. We can resp...
Wed, 1 Mar, 2023 at 11:15 PM