1. Go to the Login page
  2. Select ‘Forgot your password?’
  3. Enter your email in the field
  4. Select ‘Send verification code’
  5. If you have not received the verification code within 10 minutes, please check your spam folder 
  6. Request a new code to be sent if you do not see the email arrive within 20 minutes in your main inbox nor your spam folder by selecting ‘Send new code’
  7. Enter the verification code into the field and select ‘Verify code’
  8. Now that your email has been verified, select ‘Continue’
  9. Enter in your new password** and enter it again to confirm
  10. Select ‘Confirm’
  11. Login with your new password!

 

**Password requirements: It is required that your password be at least ten characters long, including at least one number and one of these special characters: @$!%*#?&. Make note or save your password in a safe place.