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Knowledge base
General
Getting Started
10
Getting started with BSF Online
Create an Account
Contact Information Opt Out
Find a Group
What if I cannot find a group?
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Account
10
Time Zones
Edit Profile and Account Settings
Upload Profile Photo
Mobile Phone Number Country Code
Changing the Email associated with your Account
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FAQ
22
Member - End of Study Year
bsfonline.org Known Issues
Switch Groups
View Group Information
Invite Friends
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Online Meetings
6
Member - Video: Changes to Online Meetings
Member - Online Meeting Link
Visitors + Mini Study Attendees
Test Computer or Device Audio in Zoom
Change Languages in Zoom
See all 6 articles
Website Updates
2
BSF Online 3.X Updates
New! Online Meeting Updates
Online Group Leader (OGL)
FAQ
7
OGL - Application Process
OGL - Set up your Online Discussion Group
OGL - View and Edit Group Information
OGL - Add and Remove Online Group Members
OGL - View Online Leaders Meeting Information
See all 7 articles
Online Meetings
1
OGL - Share Online Meeting Link
Leader
FAQ
4
Leader - Recommend an Online Group Leader
Leader - Email Group Function
Leader - Transfer from Local or In-Person to BSF Online
Leader - End of Study Year
Online Meetings
8
Leader - Online Meeting Link
Leader - View your Online Meeting Host License
Leader - Host Link vs Participant Link
Substitute Leader
Leader - Set up your Online Meeting Host License
See all 8 articles
Online Trainer/Assistant Online Trainer (OT/AOT)
FAQ
12
OT - Set up your Online Leaders Meeting
OT - View and Edit Leaders Meeting Settings
OT/AOT - Approve an Online Group Leader
OT - View OGL Leadership Application
OT/AOT - Place a Replacement Online Group Leader
See all 12 articles
Online Meetings
1
OT/AOT - Online Leaders Meeting Co-Host
Agents only
WordGo Agent Answers
48
Agent Answer: Advancing days within the app
Agent Answer: Other languages
Agent Answer: Download App links
Agent Answer: What can a Guide do that a Member cannot?
Agent Answer: Duplicate ticket
See all 48 articles
What's New
Latest feature updates!
6
WordGo App Version
Mark as Complete
New Features! (July 2022)
Group Guide Training
Delete Account
See all 6 articles
Welcome to WordGo
Account Creation and Logging In
7
Preview WordGo Before Signing Up
Log in to WordGo
Reset my Password
Create an Account for Personal Study
Create an Account from an Email Invite
See all 7 articles
Your Profile and Settings
10
Check the App Inbox and Change Notifications
View or Edit Your Saved Private Notes
Review your Completed Courses and Past Notes
Browse the Course Library
Adjust Your Study Preferences
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Your Daily Study
5
WordGo Teachings
Take Private Notes
View a Past or Future Week's Study
View Daily Scripture, Questions and Notes
Study At Your Own Pace
Solo Users
Solo Solutions
6
Switch Between Personal Studies
Change Your Solo Study
Change the Name of your Personal Profile(s)
Archiving and Restoring a Profile
Complete your Solo Course & Start Another
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Group Guides
Encouragement
15
Preparing for a Group Gathering
Navigating discussion time
When there's no answer to a deep question
Handling complaints or behaviour
Encouraging a positive environment
See all 15 articles
Group Guide Solutions
23
Group Guide Features Overview
Archiving and Restoring a Group
Add/Invite Group Members
Start a Group/Course
Change your Group's Course
See all 23 articles
Group Members
Group Member Solutions
7
Leave a Group
View Group Notes
Preview Next Week's Gathering Details
Preview Your Group Gathering Details
View Group and Private Notes in One Place
See all 7 articles
For Churches
Church Solutions
14
I'm a Group Guide at my church and need support.
I'm a Group Member in my church group and need support
Can I check out the WordGo studies before I create a group, use this in my small group, or share WordGo with my church?
Which Bible Translation is included in the app?
Who made WordGo's studies? How can I know they’re theologically sound?
See all 14 articles
FAQs
Frequently Asked
30
Are printed notes and study questions an option?
Can I use WordGo on devices other than a smartphone?
Why do I see different questions than other members of my group?
Are sample studies available?
Which version of the Bible is included in the App?
See all 30 articles