Support

Getting Started 10

• Getting started with BSF Online
• Create an Account
• Contact Information Opt Out
• Find a Group
• What if I cannot find a group?

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Account 10

• Time Zones
• Edit Profile and Account Settings
• Upload Profile Photo
• Mobile Phone Number Country Code
• Changing the Email associated with your Account

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FAQ 24

• Member - End of Study Year
• bsfonline.org Known Issues
• Switch Groups
• View Group Information
• Invite Friends

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Online Meetings 7

• Member - Video: Changes to Online Meetings
• Member - Online Meeting Link
• Visitors + Mini Study Attendees
• Test Computer or Device Audio in Zoom
• Change Languages in Zoom

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Website Updates 2

• BSF Online 3.X Updates
• New! Online Meeting Updates

FAQ 9

• OGL - Application Process
• OGL - Set up your Online Discussion Group
• OGL - View and Edit Group Information
• OGL - Add and Remove Online Group Members
• OGL - View Online Leaders Meeting Information

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Online Meetings 4

• OGL - Share Online Meeting Link
• OGL - Best Practices to Host Online Meeting
• OGL - Substitute Leader
• OGL- Member Online Group Start/Join Links

FAQ 5

• Leader - Recommend an Online Group Leader
• Leader - Email Group Function
• Leader - Transfer from Local or In-Person to BSF Online
• Leader - End of Study Year
• Leader - Online Leaders Meetings for John Study

Online Meetings 8

• Leader - View your Online Meeting Host License
• Leader - Host Link vs Participant Link
• Leader - Set up your Online Meeting Host License
• Leader - Host License Policy
• Leader - Zoom Polling

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FAQ 14

• OT - Set up your Online Leaders Meeting
• OT - View and Edit Leaders Meeting Settings
• OT/AOT - Approve an Online Group Leader
• OT - View OGL Leadership Application
• OT/AOT - Place a Replacement Online Group Leader

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Online Meetings 1

• OT - Substitute Leader