BSF Online Support is here to help! If you cannot find the answer to your question by searching within the “Need help?” button on, then use the “Contact us” form when you first open “Need help?” to create a BSF Online Support Ticket:

When you have filled out the “Contact us” form, a Support Ticket is created for you. You will receive an email confirmation that your request for help has been submitted. A BSF Online Support Agent will follow up through email as soon as possible, typically within 24-48 hours.