If you are unable to reset your password, please ensure you are following these steps in the correct order:

  1. Go to mybsf.org and select “Forgot your password?”
  2. Enter your email and select “Send verification code” (Please allow up to 20 minutes for the email to arrive and check your spam/junk folder if needed).
  3. Check your email for the verification code – using another device to check your email is recommended.
  4. Enter the verification code and select “Verify code”.
  5. Manually type in the verification code instead of copying and pasting, then select “Verify code” again.
  6. If you need to change your email, select the “Change email” button; otherwise, select “Confirm” to proceed.
  7. Enter your new password twice and select “Confirm”.

Password Requirements:

Your new password must:

  • Be at least 10 characters long
  • Include at least one number and one special character (@$!%*#?&:-)
  • Be different from any of your previous BSF passwords.